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Read the privacy policy:

Information for data subjects pursuant to art. 13 of the European Regulation on the Protection of Personal Data (GDPR) n. 679/2016 and annexed provisions issued by the National and European Authorities Privacy protection Tecniwork S.p.A. (hereinafter also Tecniwork) is constantly committed to providing visitors with a web experience in full respect and protection of their privacy and welcomes you on the website www.tecniwork.it. We invite you to read our Privacy Policy and to read the following information - pursuant to art. 13 of the GDPR (General Data Protection Regulation) n. 679/2016 - EU Privacy Regulation; they are aimed at those who interact with the web services directly provided by Tecniwork and accessible electronically from the address www.tecniwork.it and intend to describe the management methods of the aforementioned website and not also of other external websites that can be consulted by the user via link. Additional information can be provided within the different access channels. The Data Controller of personal data - indication and contact dataTecniwork S.p.A Via R. Benini 8 50013 Campi Bisenzio - Firenze, Italia P.IVA: 01812000485 Tel: +39 055.8991.71 - Fax +39 055.8991.801 Pec. tecniwork@pec.it E-mail: privacy@tecniwork.it – info@tecniwork.it Contact details of data protection officer Synthetic information: The Data Controller of personal data appoints the Company PiGreco srl as DPO (Data Protection Officer), in the person of:Andrea AppicciafuocoEmail address: dpo@tecniwork.it. Processors of personal data and place of processing Synthetic information: Subjects external to the controller of your personal data in the name and on our behalf. List available at our office and can be requested using the references shown here. Legal basis of processing / Because we process your data Basic purpose (provision of data and mandatory consent) Synthetic information: Response to requests received by the user Supply of goods and services Contact of the user for questions related to the requests formulated by the same Regulatory and / or regulatory provisions Specific sectoral provisions Promotional activities (provision of data and optional consent) Synthetic information: Sending of commercial communications, newsletters, execution of direct marketing, market analysis etc. ... by: or automated tools (eg texting and chat, e-mail, phone calls without operator) or traditional (eg paper mail, phone calls with operator) Profiling (provision of data and optional consent): Synthetic information: Profiling mechanisms can be used to create a personalized profile, based on the preferences and tastes expressed and to receive advertising messages consistent with your profile. In this way the advertising messages that you could possibly receive will be more interesting for you. As required by current legislation on privacy, to be able to perform such activity is required prior consent at any time revocable. Other purposes (provision of data and optional consent) Synthetic information: Audio / video shooting Insertion in the map of the points of sale What data do we process and how? Synthetic information: Navigation and usage data E-mail address, name, surname/or company name, contact details, usage data System logs and maintenance Cookies (see cookie policy) How the treatment takes place Synthetic information: Paper and computer tools When is the user obligated to give us his / her data? Synthetic information: Basic purpose: obligation Other purposes (marketing / promotional / audio-video shooting / inserting point of sale maps): faculty Child protection Synthetic information: The processing of children's data may take place to the extent that consent is issued or authorized by the holder of parental responsibility. Categories of recipients to whom personal data can be communicated Synthetic information: Tecniwork employees and similar persons qualified as "authorized to process" subjects (administrative, commercial, marketing, system administrators, etc.) and duly trained and monitored by the controller; external subjects (eg agents, legal, administrative consultants, experts in the sector regulations, technical service providers, hosting providers, information services companies, communication agencies, commercial partners where necessary to fulfill specific obligations, etc. ...). Note: the data will not be disclosed to third parties for their marketing purposes. Period for which the personal data will be stored Synthetic information: 10 years renewable unless revoked or exercised one or more rights Transfer to non-EU countries Synthetic information: The data controller may transfer your data to countries outside the EU to use services such as archiving or creating mailing lists; Naturally, in this case, Tecniwork undertakes to verify the security in the transfer of personal data with the criteria established by the law (for example: the presence of a "legally binding instrument" having executive effect between public authorities or public bodies; enterprise, the standard data protection clauses adopted by the Commission, codes of conduct, certification mechanisms). Right to lodge a complaint whith a supervisory authority Synthetic information: The procedures at your disposal and protection (besides the exercise of rights towards us) are:o Access from the website www.garante privacy.it in the appropriate section dedicated to complaints in the competent case is the Italian Authority. or o Respecting the procedures established by the Supervisory Authority of the Member State (if different from Italy) in which the person habitually resides, works or the place where the alleged violation has occurred. Your rights Synthetic information: Access - Limitation - Rectification - Opposition - Withdrawal of consent - Cancellation (Right to be forgotten) – Portability What references to use to exercise the rights? Paper mail (RR recommended): Tecniwork S.p.A. - Via R. Benini 8 - 50013 Campi Bisenzio – Florence, Italy Tel: +39 055.8991.71 - Fax +39 055.8991.801 Pec. tecniwork@pec.it E-mail: privacy@tecniwork.it - info@tecniwork.it. The Data Controller of personal data appoints the Company PiGreco srl as DPO (Data Protection Officer), in the person of: Andrea AppicciafuocoEmail address: dpo@tecniwork.it. Deadline and modality of answer from processor to who wants to assert a right inherent his personal data Synthetic information: n. 1 (one) month extensible up to n. 3 (three) months in the most complex cases in written form. Changes to this information sheet The Data Controller reserves the right to make changes to this information page at any time by giving notice to users here. Please therefore consult this page often. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous information sheet will continue to apply to Personal Data collected up to that time.

Read the complete privacy policy »

I have read the information provided by Tecniwork S.p.A. about the processing of my personal data according to the European Regulation on Protection of Personal Data (GDPR) no. 679/2016, to Decree Law no. 101/2018 and subsequent additions and amendments, as well as to any subsequent provisions issued by National Authorities and I accept all the conditions as well as their disclosure to third parties for business purposes.

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Read our conditions and terms of sale:

SALES CONDITIONS (ITALY) All orders placed within 15:00 (3:00 PM) will be dispatched the same day – depending on stock availability - with freight forwarder and delivered within 1 working day (2 working days for islands and remote areas). FREIGHT COSTS Standard deliveries will be ground floor only. Please state any special delivery requirements at time of ordering for us to give you a quotation. Freight costs will be automatically calculated by the website in real time, before you confirm your order. Freight costs will not be added provided that you reach the order amount which will be indicated during your order (in case of furniture or bulky items freight costs will be added regardless of the order amount). RETURNED GOODS Upon delivery and receipt of the parcel, customers are kindly asked to carefully check that it has not been damaged or opened in transit. In case, please accept the goods with reserve and contact our Customer Service for further instructions on how to return the goods. No claims can be accepted if notified later than 7 working days from receipt of delivery. Claims must be addressed to Customer Service either by phone or by written form (e-mail or fax). No product may be sent back without Tecniwork’s prior authorization. All goods returned should be sent back in perfect conditions, complete with all accessories, and accompanied both by their original packaging and a delivery bill with the buyer's customer number and the invoice date and number on which the goods were supplied. PAYMENT A) Cash upon delivery B) Credit Card (Carta Si, Visa, Mastercard, American Express) C) PayPal D) Bank transfer (advanced) Habitual clients maintain their pre-arranged payment form Prices quoted are exclusive of VAT. All products contained in this on-line catalogue comply with the specific reference guidelines which regulate their distribution and use at national and European Community’s level. If applicable, then, those items complying with EU Directives are provided with CE marking and accompanied by their declaration of conformity. As to those items defined as ‘Dangerous Preparations’ Tecniwork supplies professional operators with the corresponding Safety Data sheets at the very first order of the product. Furthermore, since 1998 Tecniwork’s quality system in compliance with ISO 9001 has carried out a careful selection of our suppliers and a severe check on incoming products, thus granting customers greater safety and high quality standards. For any other inquiry about technical and/or normative questions or for any document request about our products , please contact our customer service SALES CONDITIONS (ABROAD) FREIGHT COSTS (for Austria, Belgium, Germany, France, U.K., the Netherlands, Sweden, Slovenia e Slovakia) Freight costs will be automatically calculated by the website in real time, before you confirm your order. For wholesalers freight costs will be always calculated according to weight and volume of the ordered items. In this case Tecniwork will provide them with a quotation of freight costs. FREIGHT COSTS (Rest of the world) Freight costs will be calculated according to weight and volume of the ordered items. Tecniwork will provide you with a quotation of freight costs. RETURNED GOODS Upon delivery and receipt of the parcel, customers are kindly asked to carefully check that it has not been damaged or opened in transit. In case, please accept the goods with reserve and contact our Customer Service for further instructions on how to return the goods. No claims can be accepted if notified later than 7 working days from receipt of delivery. Claims must be addressed to Customer Service either by phone or by written form (e-mail or fax). No product may be sent back without Tecniwork’s prior authorization. All goods returned should be sent back in perfect conditions, complete with all accessories, and accompanied both by their original packaging and a delivery bill with the buyer's customer number and the invoice date and number on which the goods were supplied. PAYMENT A) Credit Card (Carta Si, Visa, Mastercard, American Express) B) PayPal C) Bank transfer (advanced) Prices quoted are exclusive of VAT. All products contained in this on-line catalogue comply with the specific reference guidelines which regulate their distribution and use at national and European Community’s level. If applicable, then, those items complying with EU Directives are provided with CE marking and accompanied by their declaration of conformity. As to those items defined as ‘Dangerous Preparations’ Tecniwork supplies professional operators with the corresponding Safety Data sheets at the very first order of the product. Furthermore, since 1998 Tecniwork’s quality system in compliance with ISO 9001 has carried out a careful selection of our suppliers and a severe check on incoming products, thus granting customers greater safety and high quality standards. For any other inquiry about technical and/or normative questions or for any document request about our products , please contact our customer service.

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